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CPSC
Truststone Group Recalls XO Poppy Power Trip Magnetic Wireless Power Banks Due to Fire and Burn Hazards; Sold Exclusively at TJX and Marshalls Stores
Truststone Group XO Poppy Power Trip Magnetic Wireless… was recalled on September 3, 2026 in cooperation with the U.S. Consumer Product Safety Commission because the lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers..
Is my unit affected?
This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their appearance and packaging: cream colored (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2). Specific model numbers can be found printed on the bottom of the original packaging, directly above the barcode.
Units affected: About 32,400
Compare the codes above against the label on your product — usually on the bottom, the back panel, or the packaging. If your unit isn't listed, it is not part of this recall.
What's the hazard?
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Your remedy & how to claim it
Consumers should stop using the recalled power banks immediately and contact Truststone Group for a full refund in the form of a virtual gift card. The virtual gift card can be used at any establishment that accepts Mastercard. (Remedy: Refund)
Contact: Truststone Group toll-free at 833-820-0888 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at xopowerbank@realtimeresults.net, online at https://www.recallrtr.com/xopowerbank and click on “Important Recall Information” to learn more.
Not sure what you're entitled to? Read our guide: what to do if your product is recalled.
Official recall notice
Always confirm details on the official notice from the U.S. Consumer Product Safety Commission before acting.
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