Skip to main content
RecallRadar
CPSC

AliExpress Recalls LVOE Hair Dryers Due to Electrocution and Shock Hazards; Sold on AliExpress.com

AliExpress LVOE Hair Dryers was recalled on April 3, 2025 in cooperation with the U.S. Consumer Product Safety Commission because the handheld hair dryers lack an immersion protection device and can cause death or serious injury due to electrocution or shock if they…

Is my unit affected?

This recall involves LVOE-branded negative ion hair dryers. The hair dryers were sold in purple, pink, light gray and gold and have multiple air settings, temperature control and a diffuser. They come with three or four nozzles. "Product name," "Hair Dryer" and "Product model: X13" are printed on a label located on the hair dryer's packaging.

Units affected: About 30

Where it was sold: AliExpress.com from April 2023 through December 2024 for between $117 and $185.

Compare the codes above against the label on your product — usually on the bottom, the back panel, or the packaging. If your unit isn't listed, it is not part of this recall.

What's the hazard?

The handheld hair dryers lack an immersion protection device and can cause death or serious injury due to electrocution or shock if they fall into water when plugged in. The hair dryers are in violation of the federal regulations and present a substantial product hazard.

Your remedy & how to claim it

Consumers should immediately unplug and stop using the recalled hair dryer and contact AliExpress to receive a full refund. Consumers will be asked to destroy the hair dryer by cutting the cord and disposing of it. Consumers must send a photo of the destroyed hair dryers to us_product_recall@aliexpress.com or by replying to the recall email sent by AliExpress. AliExpress is contacting all known purchasers directly. (Remedy: Refund)

Contact: AliExpress online service at https://helpcenter.aliexpress.com/s/BuyerHelp/home?language=en_US&m_station=BuyerHelp, email at us_product_recall@aliexpress.com, or online at AliExpress Buyer Help Center or at www.aliexpress.com and click on "Recalls" at the bottom of the page for more information.

Not sure what you're entitled to? Read our guide: what to do if your product is recalled.

Official recall notice

Always confirm details on the official notice from the U.S. Consumer Product Safety Commission before acting.

View official notice →

Get recall alerts

Be the first to know when products like this are recalled. Free weekly digest, unsubscribe anytime.

Double opt-in: we only email you after you confirm. No spam, ever.