ARVA NEO BT PRO Avalanche Transceivers was recalled on February 27, 2025 in cooperation with the U.S. Consumer Product Safety Commission because a fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency…
This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
Units affected: About 1,067
Where it was sold: Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Compare the codes above against the label on your product — usually on the bottom, the back panel, or the packaging. If your unit isn't listed, it is not part of this recall.
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver. (Remedy: Repair)
Contact: ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.
Not sure what you're entitled to? Read our guide: what to do if your product is recalled.
Always confirm details on the official notice from the U.S. Consumer Product Safety Commission before acting.
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